Join Arum and Qualco Technology for a practical discussion on how Agentic AI can move collections beyond customer contact and towards resolution. Discover how Agenly understands customer intent, identifies the next best action, and helps drive resolution within the conversation.
Key Takeaways:
• Where Agentic AI can deliver measurable value across collections
• How human agents fit into an increasingly AI-led operating model
• What organisations need to put in place to scale AI-led resolution
Speakers
Katie Harris
Senior Consultant, Arum
Nikos Kanellopoulos
Senior Solution Design Consultant, Qualco Technology
